How to Get Chain of Command and Staff Buy-In as a Forensic Supervisor

Gaining buy-in from both your staff and chain of command is essential for success as a forensic supervisor. Whether you’re implementing new procedures, introducing technology, or refining workflows, support from both sides ensures smoother transitions, better morale, and improved efficiency. Today, we’ll explore key strategies for securing buy-in from both your team and leadership.

Featuring Guest Expert: Steven Moser

Today’s guest, Steven Moser, is a seasoned expert in criminal investigations. Steven serves as a CID Lieutenant at a Florida Sheriff’s Office, where he leads investigations and oversees critical casework. With years of hands-on experience in law enforcement, Steven brings a wealth of knowledge in criminal investigations, team leadership, and operational management within law enforcement agencies.

Steven’s presentation, “Gaining Buy-In from Your Team and Chain of Command”, was a highlight of our 2022 Forensic Supervisor Success Summit where he shares his expert strategies for being an influential leader.

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Why Buy-In Matters in Forensic Leadership

For forensic supervisors, buy-in is crucial at all levels—staff and chain of command alike. It’s not just about locking down an agreement; it’s about getting a full commitment for new initiatives. When both staff and leadership are aligned with a new initiative, whether it’s a procedural update, a technology upgrade, or a shift in workflows, the success of the change is far more likely. Benefits of buy-in from both staff and chain of command include:

  • Increased efficiency – Teams and leaders are more productive when they understand and support the “why” behind changes, making transitions smoother.
  • Better morale – Employees feel valued when their input is considered, and leadership’s support fosters an environment of trust and respect, reducing burnout and frustration.
  • Stronger collaboration – When both staff and leadership are on board, they become advocates for new processes, encouraging peer adoption and driving cohesion across the unit.
  • Higher compliance – Forensic work demands strict adherence to protocols, and buy-in from all levels ensures smoother transitions when adjustments are made, while maintaining the integrity of operations.

Now, let’s dive into the practical steps for gaining buy-in from both staff and chain of command.

How to Get Staff Buy-In

1. Communicate the ‘Why’

Forensic professionals are detail-oriented and process-driven. To gain their buy-in, you must clearly explain why a change is happening. Answer these questions:

  • What problem are we solving?
  • How will this decision benefit the team?
  • What happens if we don’t implement this change?

When staff understand the rationale behind a decision, they’re more likely to engage.

2. Involve Your Team in the Process

People support what they help create. Involve your staff early by:

  • Asking for feedback before making major decisions
  • Assigning roles in the implementation process
  • Encouraging an open-door policy for concerns and suggestions

This approach fosters ownership and minimizes resistance.

3. Address Concerns Transparently

Resistance often stems from fear or uncertainty. Be proactive in addressing concerns by:

  • Hosting Q&A sessions
  • Providing clear timelines and expectations
  • Offering training to ensure a smooth transition

When staff feel heard and supported, they are more likely to adopt new initiatives.

4. Lead by Example

Forensic supervisors set the tone for their teams. If you expect staff to embrace change, demonstrate your commitment by:

  • Adopting the new process yourself
  • Showcasing success stories
  • Recognizing and rewarding early adopters

Your enthusiasm and participation will influence team morale.

How to Get Chain of Command Buy-In

1. Align with Agency Goals

Your leadership team needs to see how your initiatives align with broader agency objectives. When proposing changes, highlight:

  • How it improves efficiency or accuracy
  • Cost savings or funding benefits
  • Compliance with industry standards

This strategic approach makes it easier for leadership to support your efforts.

2. Present Data-Driven Justifications

Decisions in forensic science must be backed by evidence. When seeking approval from your chain of command, provide:

  • Case studies from other agencies
  • Metrics showing potential improvements
  • Risk assessments and mitigation plans

A well-prepared, data-supported proposal increases credibility and trust.

3. Anticipate and Address Leadership Concerns

Just like staff, leadership may have reservations. Be ready to answer:

  • What are the potential risks?
  • How does this impact budgets and resources?
  • How will we measure success?

By addressing these concerns upfront, you position yourself as a proactive and strategic leader.

4. Keep Leadership Updated

Regular updates prevent misunderstandings and build confidence. Keep your chain of command informed through:

  • Progress reports
  • Success stories
  • Opportunities for leadership input

Engaging leadership throughout the process strengthens their support.

Final Thoughts on Chain of Command and Staff Buy-In

As a forensic supervisor, balancing the needs of both your staff and chain of command is crucial for effective leadership. By communicating clearly, involving your team, addressing concerns, and presenting data-driven justifications, you can successfully secure buy-in from all levels.

When you achieve alignment between your team and leadership, your forensic unit will operate more efficiently and with greater confidence in the changes you implement.

Unlimited Access to this Training on Forensic Unit Culture

If you want to dive deeper into Shawn Henderson’s insights and learn from other forensic leadership experts, get access to the 2022 Forensic Supervisor Success Summit Replay.

With the All-Access Pass, you’ll gain exclusive resources, tools, and methods you need to start thriving as a forensic supervisor.

👉 Purchase the full replay here

Don’t miss this opportunity to enhance your leadership skills and build stronger forensic teams!

Keep Learning: More Insights from Forensic Leadership Experts

If you’re eager to continue exploring the topics covered at the 2022 Forensic Supervisor Success Summit, be sure to check out these podcast episodes featuring more of the summit’s expert speakers:

About the experts:

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We’re forensic professionals turned educators, passionate about helping forensic teams become better leaders. Through eCourses and online resources, we bridge the gaps we wish had been filled when we stepped into leadership roles—making the journey smoother for the next generation of forensic leaders.

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Hey There, We're Erin & Ashley!

We’re forensic professionals turned educators who have spent years in the trenches of crime scenes and forensic labs. Now, we help forensic teams navigate leadership, avoid common pitfalls, and build efficient workflows. Whether you’re processing evidence or managing a team, we’ve got your back!

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We build training courses and online resources to help forensic professionals become better leaders.

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